FAQs
Plastic Chain
All US Weight plastic chain is made with SunShield 10-year UV protection.
Umbrella Bases
When the fill hole is drilled in the umbrella base, the cutout often falls inside. It is completely normal and won't be noticeable filled.
They can be filled with sand, pea gravel or other similar materials. Do not fill with water.
The hardware kit is located in a separate box inside the shipping box of the product. This box may be separated by a cardboard divider.
The 26lb, 40lb, and 50lb models all require a table to support the umbrella correctly. The 80lb Market Umbrella Base can be used without a table.
Stanchions
Use a pair of needle-nose pliers and insert the tips into the two holes located on the bottom of the post. Squeeze them together to release the post.
The plugs are located inside the ChainBoss Stanchions. Remove the cap, tilt the stanchion and the plug will slide out.
Contact Information
Address
US Weight, Inc.
4594 E. Radio Tower Lane
Olney, Illinois 62450
Call
Monday - Friday: 8:00am - 5:00pm CST
1-877-201-9748